Tag Archives: London

The useless Aer Lingus ‘Gold Circle Club’.

Posted on January 9, 2014 by Adam Byrne

If you fly on Aer Lingus and are thinking of joining their so-called ‘Gold Circle Club’ – don’t bother. You will be completely wasting your time. I am (supposedly) a member of the Gold Circle Club and so is my mother. … Continue reading →

Posted in Business, Marketing, Organizational Behaviour, Personal, Travel | Tagged , , , , , , , , , , , , | 43 Comments

One of the worst things that a business can do is to say to a customer: “we don’t do that here sorry” – especially when it would take no extra effort or expenditure to facilitate a successful transaction and, more … Continue reading →

Posted on November 29, 2013 by Adam Byrne | 9 Comments